All City of Casa Grande offices, including both branches of the library, will be closed on Monday, February 20 in observance of President’s Day.Emergency services will remain operational, but trash and recycling services will be affected. The City of Casa Grande is opening up the application process for 2017 CDBG funds for activities or projects related to public services.Note: This documentation is for the v2.0 of the APIs. Freshdesk APIs are plain JSON over HTTP and use the following HTTP verbs: 4.
The current version of production level APIs is v2.
When a new version of APIs is made generally available (not beta), the older version will be deprecated and will cease to function after six months.
This means that for authentication, you can use the same username and password that you use when you log in to your helpdesk.
curl -v -u [email protected]:test -H "Content-Type: application/json" -X 'GET https://domain.freshdesk.com/api/v2/tickets' Note: If you are sure that your password and username are correct, but are still unable to access your helpdesk, make sure that your "username:password" (or "APIkey: X") is Base64-encoded before passing it as an "Authorization" header.
You can use your personal API key to authenticate the request.
If you use the API key, there is no need for a password.
A production API is one that has been made generally available for public use and is stable.
A beta API is one that is still in development or is for internal or limited use and whose stability cannot be guaranteed.
They allow you to perform 'RESTful' operations such as reading, modifying, adding or deleting data from your helpdesk.
The APIs also support Cross-Origin Resource Sharing (CORS).
All URIs follow a specific format and that format is: https://your_helpdesk_domain_name/api/v2/resource_name For example, if you are Davy Jones and you are managing problems of drowned souls via your Freshdesk portal "thelocker.freshdesk.com", then to access the contacts in your helpdesk, the syntax would be https://thelocker.freshdesk.com/api/v2/contacts For tickets, it would be https://thelocker.freshdesk.com/api/v2/tickets Note: We have shortened API resource URLs throughout this document by omitting the domain name.