It was unexpected and fixed relatively quick so just wanted you all to know so you don't start pointing fingers to Chatro directly for the down time. Sorry folks, I was at the clinic with signs of pneumonia so I missed out on an issue today where Chatro seemed to be down.
January 15, 2016 Reserving URLs is possible Did you know as a member you can reserve URLs the same way you can your screen name?
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Deleting that chat session cookie will force the server to request the browser to create and store another cookie for that new session. Well we all know of impers that snag your favorite avatar URL and make them their own as they impersonate you. You reserve your favorite URLs and that can't happen.
I get this at the Help Desk quite a bit and you all really do need to know what's up with that so you can quickly get back to chatting again. I figure 5 URLs for starters "should" be enough as the life cycle of avatars tend to be short before "on to the next one" but I'll consider upping that limit to accommodate if necessary.
If anyone wants to drop a ticket to the Help Desk to describe what all links/pages weren't working then I'll look into it further. Come to find out, not enough bandwidth to keep up with all of you wanting in to Chatropolis to enjoy. The most obvious reason for the bottleneck and I inspected everything but that. I reached out to the datacenter and paid for a bump in bandwidth.
My apologies again for not being there when it occurred. I'll admit bandwidth is expensive and damned near doubled the operating costs of Chatro but I feel it will easily be worth it in the long term. It's not the servers, it's not the hardware, I know how to design and build a helluva server. Thank you all for being patient and thank you all for your contributions to the site. January 15, 2016 TOO MANY CHAT SESSIONS OPEN I bet a lot of you have gotten this particular error. Your chatting in any room is started by a chat session that is created and a session cookie is created for this chat session.
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The remote technician could not assist the onsite technician to fix it so that person had to drive into the datacenter to fix.
It started about pm ET and lasted until about pm ET and affected 5 clients were affected.
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